Volunteer Description 


New Braunfels Chamber of Commerce Convention & Visitors Bureau Tourism Ambassador
Summary Description: 
The volunteer performs alongside the Destination Experience Director to greet and welcome each visitor coming into the visitor center, providing a fun, enjoyable, and memorable experience for each guest.
Duties / Responsibilities: 
  • Greet all visitors and provide a welcoming experience
  • Provide accurate information and materials customized to each visitor’s requests
  • Operate POS terminal to complete transactions 
  • Inform visitors of New Braunfels' unique history 
  • Utilize the Visitor Center computer according to established procedures
  • Stock supplies when needed
  • Be cognizant about river rules and safety
  • Perform other duties as assigned
Skills Needed / Preferred: 
  • Professional demeanor
  • Excellent communication skills
  • Positive attitude
  • Ability to determine visitor needs and answer questions
  • Knowledge and love for New Braunfels
  • Reliable
Time Commitment: 
Volunteers that are not New Braunfels Chamber of Commerce members, we ask you to commit to two 4-hour shifts a month. The Destination Experience Director will work to accommodate each volunteer’s schedule preference. 
Benefits to Volunteers: 
  • Meet and greet people from all around the United States and the world
  • Awareness of what is happening in New Braunfels
  • Invitation to all membership mixers and the annual banquet
Please note: Successful completion of a background check is required to fulfill New Braunfels Chamber CVB volunteer opportunities 
If you are interested, please complete the online volunteer questionnaire here. 
If you have any questions, please contact Brittany Hoffmann at brittany@innewbraunfels.com or (830) 625-7973